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Watch Videos with Comcast Fan

What’s Comcast and How Can I Use It?

Comcast high-speed Internet users have access to the Comcast Fan, a multimedia player that combines news, sports and entertainment videos all in one location. Videos can be seen and then saved for later viewing.

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Comcast subscribers using the Explorer version of Comcast.net can launch the Fan by clicking on the “click here to launch the Fan” link.Those subscribers using the Express version can launch the fan by choosing one of the links in the “latest Fan videos” module. Read below for more information about the Fan.

Troubleshooting Comcast Fan

Some users of The Fan have reported various problems when using the software. Read below to see if your issue has been identified as well as how to solve it.

Why Can’t I View the Comcast Fan on My Start Page?

Comcast has been able to identify an issue with The Fan not appearing on the Comcast.net start page. If you are experiencing this problem, you’ll want to know that some of the most common causes of this problem are the “ad blocking” feature in Norton Internet Security 2003 and 2004 as well as the ad blocking feature of Zone LabsZoneAlarm.

For detailed information and steps to rectify this problem, please click here.

Improving Fan Performance

Comcast subscribers with a slower computer might experience slow performance from the Fan. To correct this problem, simply click the question mark icon on the right-hand side of the Fan. Doing so will cause the Fan to open in its own window the next time you start the application, and its performance should be greatly improved.

Enlarging Video Size in Comcast Fan

To make the video size larger, click on the icon on the left of theFan. This will increase the size of the clip you’re currently viewing;to bring the video size back to normal, click anywhere on the screen(inside the video window).

Using the Comcast Fan Watch Feature

The Comcast Fan Watch List is a customizable selection of your favorite video categories. Creating your own watch list is easy! All you have to do is click the check mark icon above the Fan video section. Doing so will now take you to the Watch List screen, which you can proceed to fill out with your preferences. Check the boxes next to the topics you’re interested in, and then click on “done” when you’re finished. That’s it! Take advantage of great Comcast Internet deals today.

*If you need customer service help regarding your High Speed Internet service, please contact Comcast directly.