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To set up Outlook Express with your Comcast.net user name and password, follow the steps outlined below. |
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1. Double-click the Outlook Express icon on your desktop.
2. When you start Outlook Express for the first time, the Internet Connection Wizard will run. Select Create a new Internet mail account radio button and click Next to continue: 
3. On the Your Name screen in Display Name box type in your name as you would like it to appear in your outgoing email messages. Click Next: 
4. Type in your @comcast.net email address on the Internet email Address screen in the email address box. Click Next: 
5. On the email Server Names screen, select POP3 from the drop down list. In the space provided below Incoming mail (POP3, IMAP or HTTP)server:, enter mail.comcast.net. Type in smtp.comcast.net as your Outgoing mail (SMTP) server: and click Next to continue 
6. On the Internet Mail Log on screen, type in your Comcast user name in the field titled Account name. Your user name is everything leading upto, but not including the @comcast.net part of your email address. For example, for email address
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, you would enter test_account as your Account name. In the Password field, type in your Comcast password. If you do not wish to enter your password every time when checking your email, check the box labeled Remember password.Click Next: 
7. Congratulations! You have now set up Outlook Express as your email program. Click Finish to begin sending and receiving email.
8.Although the Internet Connection Wizard is finished, you still need to complete a couple of steps to send mail through the Comcast mail servers.
9. In the Internet Accounts window (still open from steps above), highlight the account just created and click Properties.
10. Under the Servers tab, verify that smtp.comcast.net is in the Outgoing mail (SMTP) field. 11. Check the box labeled as My server requires authentication option 
12. Click the Settings button: 13. In the Outgoing Mail Server box, select Use same settings as my incoming mail server and click OK: 14. Under the Advanced tab, in the Server Port Numbers section, change the Outgoing mail (SMTP) from whatever number is in the field to 587: 
15. Click the OK button in the Properties window, then click Close from the Internet Accounts window to return to the main Outlook Expresswindow as outlined below. Now are you ready to send email!
How do I Forward my Comcast Email to Another Address?
1. Sign in to Comcast Webmail. Select Preferences from the left menu.
2. Select Auto-Forward from the Preferences window.
3. Select Yes for Enable email Forwarding.
4. To keep a copy of the message on the Comcast mail servers in addition to forwarding it to another address, select Yes for Keep a local copy.
5. Enter your email forwarding address in the Forwarding email address field.
6. Click UPDATE to enable email Forwarding.
*If you need customer service help regarding your High Speed Internet service, please contact Comcast directly.
