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- Not sure which broadband provider services your address?
We are. Just use our Broadband Service Locator found at the top of any BroadbandInfo.com page, and search for the best service available in your area. You will also receive the most current special offers, such as cash back or other goodies. Good luck!
- I already know my provider. Please take me there!
Great! Click here to see all broadband service providers and order directly their special offers. You can also learn more about the providers and see their special offers by visiting the Broadband Providers section located in the main menu to the left of this text.
- Still prefer the good ol' person-to-person contact?
Call us at 1-866-960-1137* M-F: 8am-8pm CST SAT: 10am-6pm CST
*For customer service, please call your provider directly.
- Not sure which broadband provider services your area?
We are. Just use our Broadband Service Locator found at the top of any BroadbandInfo.com page, and search for the best service available in your area. You will also receive the most current special offers, including bundles. Good luck!
- I already know my provider. Please take me there!
Great! Click here to see all broadband service providers and order directly their special offers, including bundles. You can also learn more about the providers and see their special offers by visiting the Broadband Providers section located in the main menu to the left of this text.
- Still prefer the good ol' person-to-person contact?
Call us at 1-866-960-1137* M-F: 8am-8pm CST SAT: 10am-6pm CST
*For customer service, please call your provider directly.
- Q: Service outage(s) or issues with my service! ^BACK
- A: Call your service provider directly. (More Info - This rarely happens, but it does happen after service upgrades, after storms or floods, etc. Only your broadband service provider can help you with this.)
- Try: For high speed Internet, try to reset your cable modem by turning it off, waiting 10 seconds, and then turning it on again. For cable TV, try the same with your cable box. If this doesn't work, there may be a larger issue and you should contact your service provider directly.
- Q: Have you received my service order? ^BACK
- A: Orders are confirmed through email. Your service provider will automatically send out an email to the email address you provided during the registration/order/purchase. If you haven't received your email confirmation within 24 hours, please contact your service provider directly.
- Try: Check "spam" or "bulk" filters in your email program to make sure that the confirmation email was not mistakenly filtered out there. If that doesn't work, please contact your service provider directly for more information.
- Q: I lost my service order confirmation number. ^BACK
- A: Please contact your broadband service provider directly.
- Q: I would like to schedule my service installation! Or, my installer didn't show up! ^BACK
- A: The installation information is generally emailed to you after you place an order. If you haven't received your email, or haven't heard from your service provider regarding the service installation and next steps, please contact them directly to either resolve or order your service installation now.
- Q: I have a billing question. ^BACK
- A: All billing questions must be directed to your broadband / cable / Internet / phone service provider.
- Q: I would like to upgrade my service and/or buy additional products! ^BACK
- A: You are welcome to use our website and check on special deals and service offerings for existing customers. (More Info - You may also check directly with your service provider for complimentary service offerings available to existing customers.)
- Try: Check our Service Locator, which can be found at the top of any page on our site, and follow the instructions. You (continue...)
- Q: What do you consider a new customer? ^BACK
- A: Different companies have different rules in regards to how new customers are defined. On average, most companies define new customers as those with accounts in good standing that have not had service for 60-120 days depending on provider. Contact your provider for more information.
- Q: Do I need a separate cable line installed to get cable Internet (high speed Internet) or cable phone/digital phone? ^BACK
- A: No. Your cable broadband service provider will send a serviceman to "split" your existing cable line to allow voice and data transmission at the same time. This means you can watch your TV, and if you have cable/digital phone, talk on your phone, while one of your family members is browsing the Internet at the same time.
- Q: Where and how can I get a cable modem for high speed Internet? ^BACK
- A: Many of the cable broadband providers offer a free modem when you purchase their service. (More Info - The more you purchase the larger the savings. If the free cable modem offer exists, you will generally see that directly on the offer page.)
- Q: Questions regarding your email service availability, email delivery, or password retrieval issues. ^BACK
- A: Please contact your broadband or email service provider directly.
- Q: Questions regarding the hardware/software/security/OS requirements. ^BACK
- A: Please contact your broadband service provider directly.
- Food & Beverage
- Sports & Entertainment
- Electronics & Gadgets
- Hardware, Software, Music, Gaming, Etc.
- Retail
- Travel & Outdoors
- And more...
- Professional and well established sites or blogs that have a steady traffic of target audience and new visitors within the broadband & entertainment industry
- Clean sites only that have great usability, positive spin on things, and hype branding within the broadband & entertainment industry
- Spam sites or link exchange programs
- Improper sites
- Sites that are not yet live, or have minimal traffic [nothing less than 8,000 unique visitors / month please]
- For questions: please start at the top of this page for best assistance.
- For customer service: please call your provider directly.
- To order new service: please call us toll free at 1-866-960-1137*
M-F: 8am-8pm CST and SAT: 10am-6pm CST
I ALREADY PLACED MY ORDER. I NEED HELP WITH:
Please note: Large majority of service issues/questions can only be resolved/responded to directly by your broadband service provider. Please contact your service provider for fastest resolution!
ADVERTISING & SALES CONTACTS
GENERAL INFORMATION & CONTACTS
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I HAVEN'T PLACED MY ORDER YET. I NEED HELP WITH:
Selecting the right broadband provider!
Please note, that a large majority of US households are serviced / serviceable by only one cable broadband provider. This exclusivity was defined by FCC, hence in most cases you will have only one cable provider available to service your home, condo, apartment, etc.
Here are 3 simple tactics to quickly select the right high speed Internet and/or cable TV provider that services your area.
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Selecting the right broadband offer!
You are just one click away from the best cable TV and high speed Internet offers available in your area. Please visit our Most Popular Deals page for more information.
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Selecting the right bundle (triple play)!
There are quite a few reasons to bundle up your broadband services, and saving money and time should be at the top of your list. Most if not all broadband providers at this point offer cable television, high speed Internet, and digital voice services to their customers. Purchasing at least two of the three available services will lower your monthly bill, and cut down the number of checks you're writing at the end of the month. Read more about bundles here.
Here are 3 simple tactics to quickly select the right bundle in your area.
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What offers will you have in the future?
Broadbandinfo.com has forged strong industry relationships with all major cable broadband providers and is constantly updating special offers and deals as they become available. We encourage you to visit us frequently, but don't wait too long. With today's economy, today's offer may not be available tomorrow or ever again!
We're also working on starting an email subscription program, so that you can subscribe for our special broadband high speed Internet and cable TV offers via email as they become available.
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I can't get Cable or DSL Internet services at my home. What are my options?
For those US households that are situated far from any modern types of cable connections, your best and fastest bet may just be a satellite connection. As of recent, you can have a satellite connection installed and running as quickly as 3 days. All you need is...(read more on how to get a satellite connection).
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Do you have DSL, FiOS, or U-Verse providers?
We don't, but you can check this website for the latest DSL, FiOS, and U-Verse deals and offers: www.DSLDealFinder.com
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I ALREADY PLACED MY ORDER. I NEED HELP WITH:
When do I get my Rebate and/or Cash Back?
As you purchase/order a service, you will receive an email confirmation order directly from your service provider. Please refer to that email confirmation for any and all rebate information. If you haven't received your email or have misplaced it, please contact your service provider directly or check their website for terms and conditions, special offer rules and regulations, and various other information such as rebate form deadlines, submit due dates, etc.
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Customer service question!
We are an authorized dealer, advertiser and promoter of broadband services. With our special relationships and exclusive offers, we have the power to bring the broadband savings to your doorstep.
With that said, we're not a broadband service provider. We don't have access to your individual accounts, installation schedules, rebate forms, monthly bills, etc. For any such customer service issues or questions, please contact directly your broadband service provider and ask for help.
For your convenience, we've listed below a few of the typical questions and answers that may be of some help.
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I have a problem with the following service/issue!
QUESTIONS
ANSWERS
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ADVERTISING & SALES CONTACTS
I would like to advertise on your site!
With over 140,000 unique visitors per month, we represent one of the strongest broadband industry powerhouse websites in US. Our visitors are interested in our content and they're coming back for more. Our content is updated frequently. We have the forums where our visitors are interacting and exchanging valuable information. And we're listening to our visitors and audiences, so we know what they thirst for.
We're looking for advertisers within these industries:
If you're interested in advertising on Broadbandinfo.com, please contact us via the contact us form. We are standing by.
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How can I become your affiliate partner?
We are an authorized dealer, advertiser and promoter of cable broadband services. With our special relationships and exclusive offers, we have the power to bring the broadband savings to your customers' doorsteps and a steady revenue drip to your wallets.
We LIKE to work with:
We DON'T LIKE to work with:
If you're interested in providing your visitors with an opportunity to purchase the best broadband services from top cable providers, and save money and time along the way, please contact us via the contact us form. We are standing by.
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GENERAL INFORMATION & CONTACTS
Internet Security Warning
We have become aware of various types of phishing attempts via email. If you receive an email from anyone asking you to verify your bank accounts, email accounts, eBay accounts, PayPal accounts, and various other types of phishing attempts, please do not respond and delete immediately any such emails. Never provide your username and/or password to anyone over email.
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General Contacts
Address: 2421 West Pratt #316, Chicago, IL 60645
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