Contact UsBefore you try to reach us by using the Contact Us form, we encourage you to read the Question & Answer section:
[ CONTACT US FORM ]Questions & Answers SectionI HAVEN'T PLACED MY ORDER YET. I NEED HELP WITH:
I ALREADY PLACED MY ORDER. I NEED HELP WITH:Please note: Large majority of service issues/questions can only be resolved/responded to directly by your broadband service provider. Please contact your service provider for fastest resolution! ADVERTISING & SALES CONTACTSGENERAL INFORMATION & CONTACTS------------------------------------------------------------------------------------------------ I HAVEN'T PLACED MY ORDER YET. I NEED HELP WITH:Selecting the right broadband provider!Please note, that a large majority of US households are serviced / serviceable by only one cable broadband provider. This exclusivity was defined by FCC, hence in most cases you will have only one cable provider available to service your home, condo, apartment, etc. Here are 3 simple tactics to quickly select the right high speed Internet and/or cable TV provider that services your area. Selecting the right broadband offer!You are just one click away from the best cable TV and high speed Internet offers available in your area. Please visit our Most Popular Deals page for more information. Selecting the right bundle (triple play)!There are quite a few reasons to bundle up your broadband services, and saving money and time should be at the top of your list. Most if not all broadband providers at this point offer cable television, high speed Internet, and digital voice services to their customers. Purchasing at least two of the three available services will lower your monthly bill, and cut down the number of checks you're writing at the end of the month. Read more about bundles here. Here are 3 simple tactics to quickly select the right bundle in your area. What offers will you have in the future?Broadbandinfo.com has forged strong industry relationships with all major cable broadband providers and is constantly updating special offers and deals as they become available. We encourage you to visit us frequently, but don't wait too long. With today's economy, today's offer may not be available tomorrow or ever again! We're also working on starting an email subscription program, so that you can subscribe for our special broadband high speed Internet and cable TV offers via email as they become available. I can't get Cable or DSL Internet services at my home. What are my options?For those US households that are situated far from any modern types of cable connections, your best and fastest bet may just be a satellite connection. As of recent, you can have a satellite connection installed and running as quickly as 3 days. All you need is...(read more on how to get a satellite connection). Do you have DSL, FiOS, or U-Verse providers?We don't, but you can check this website for the latest DSL, FiOS, and U-Verse deals and offers: www.DSLDealFinder.com I ALREADY PLACED MY ORDER. I NEED HELP WITH:When do I get my Rebate and/or Cash Back?As you purchase/order a service, you will receive an email confirmation order directly from your service provider. Please refer to that email confirmation for any and all rebate information. If you haven't received your email or have misplaced it, please contact your service provider directly or check their website for terms and conditions, special offer rules and regulations, and various other information such as rebate form deadlines, submit due dates, etc. Customer service question!We are an authorized dealer, advertiser and promoter of broadband services. With our special relationships and exclusive offers, we have the power to bring the broadband savings to your doorstep. With that said, we're not a broadband service provider. We don't have access to your individual accounts, installation schedules, rebate forms, monthly bills, etc. For any such customer service issues or questions, please contact directly your broadband service provider and ask for help. For your convenience, we've listed below a few of the typical questions and answers that may be of some help. I have a problem with the following service/issue!QUESTIONSANSWERSADVERTISING & SALES CONTACTSI would like to advertise on your site!With over 140,000 unique visitors per month, we represent one of the strongest broadband industry powerhouse websites in US. Our visitors are interested in our content and they're coming back for more. Our content is updated frequently. We have the forums where our visitors are interacting and exchanging valuable information. And we're listening to our visitors and audiences, so we know what they thirst for. We're looking for advertisers within these industries: If you're interested in advertising on Broadbandinfo.com, please contact us via the contact us form. We are standing by. How can I become your affiliate partner?We are an authorized dealer, advertiser and promoter of cable broadband services. With our special relationships and exclusive offers, we have the power to bring the broadband savings to your customers' doorsteps and a steady revenue drip to your wallets. We LIKE to work with: We DON'T LIKE to work with: If you're interested in providing your visitors with an opportunity to purchase the best broadband services from top cable providers, and save money and time along the way, please contact us via the contact us form. We are standing by. GENERAL INFORMATION & CONTACTSInternet Security WarningWe have become aware of various types of phishing attempts via email. If you receive an email from anyone asking you to verify your bank accounts, email accounts, eBay accounts, PayPal accounts, and various other types of phishing attempts, please do not respond and delete immediately any such emails. Never provide your username and/or password to anyone over email. General ContactsAddress: 2421 West Pratt #316, Chicago, IL 60645 Telephone: Do not use this line to order services or for customer assistance. Calls will not be returned.
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