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Home > American Airlines Launches In-Flight Wi-Fi Service
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American Airlines Launches In-Flight Wi-Fi Service

September 2, 2008

By Nora Gray

American Airlines announced it is now offering full in-flight Internet service on its entire 767-200 fleet, making it the first airline to offer broadband service on flights in the U.S. Customers traveling on American’s Boeing 767-200 aircraft can access complete coast-to-coast coverage on non-stop flights between New York and San Francisco, New York and Los Angeles, and New York and Miami.

“We are pleased to provide our customers with the unprecedented ability to stay connected to their family, friends, and business associates on the ground via the Internet while traveling at 30,000 feet above the United States,” said Dan Garton, American’s executive vice president, marketing. “With this launch, American Airlines makes history as the first and only U.S. airline to offer customers full in-flight Internet connectivity.”

American Airlines and Aircell Bring Gogo In-Flight Broadband Service to U.S.

American Airlines joined forces with Aircell, a provider of airborne communications, to bring Gogo in-flight broadband service to the U.S. Gogo will be available to customers as a fee-based service in all cabins. Aircell will charge $12.95 on flights more than three hours, which include American’s Boeing 767-200 flights. Each paid Gogo session includes full Internet access. Cell phone and Voice over Internet Protocol (VOIP) services are not available.

Gogo Provides Wi-Fi Hotspot on American Airlines Flights

With Gogo, American Airlines’ flights become Wi-Fi hotspots, enabling passengers to surf the Web, check email, Instant Message, access a corporate VPN, and more. Once the aircraft has reached 10,000 feet, users can turn on their Wi-Fi enabled devices such as laptops, smartphones and PDAs, open their browsers, and be directed to the Gogo portal page where they sign up and begin surfing. Gogo is powered by the Aircell air-to-ground (ATG) Broadband System, which runs over Aircell’s exclusive nationwide network.

“Today, U.S. air travel changes forever. With Aircell’s unique ATG in-flight Internet service, airlines finally have an economically viable option for providing the broadband connectivity passengers are demanding,” said Jack Blumenstein, president and CEO, Aircell. “American Airlines is the first to bring in-flight Internet to market, and today the days of being cut off from the rest of the world while in the air become history.”