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Home > NAB Launches Digital Transition Hotline
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NAB Launches Digital Transition Hotline

December 26, 2008

By Mike Peters

In the ongoing effort to assist television viewers prepare for the transition to digital television (DTV) in February, the National Association of Broadcasters (NAB) has announced the creation of a national hotline to answer consumers’ questions.

NAB Toll-Free Hotline Assists Consumers with DTV Transition Questions

The toll-free national hotline will serve as an important resource for viewers seeking general information about the DTV transition or the Commerce Department's TV Converter Box Coupon Program. It will also provide additional resources for pay television service subscribers and consumers with technical questions related to converter boxes and installation.

The NAB hotline will supplement DTV hotlines sponsored by local television stations, state broadcast associations, pay television service providers, the Commerce Department's coupon program, and the Federal Communications Commission.

NAB Developing DTV Transition Instructional Video

An instructional video that is being developed by NAB will attempt to answer frequently asked viewer questions on such topics as converter box installation, rescanning, antenna positioning, and general DTV transition questions, among other issues. At the end, the video will promote the toll-free national hotline number and regional numbers where applicable.

As required by law, all full-power television stations must transition from analog to exclusively digital broadcasting by February 17, 2009. Viewers who rely on antennas to watch free broadcast television must take the necessary steps to upgrade their television sets or risk losing reception after that date.

Official NAB Website for DTV Transition Information

DTVAnswers.com is the official Web site of the National Association of Broadcasters' digital television (DTV) transition campaign. The DTV campaign's mission is to ensure that no consumer is left unprepared, due to lack of information, for the federally mandated transition from analog to digital broadcasting.