February 6, 2009
By Mike Peters
AT&T has announced it is bringing 5,000 high-tech outsourced jobs back to the U.S. The overwhelming majority of these jobs had been placed offshore by contract vendors. The move will create positions that will be on the payrolls of AT&T’s U.S. operating companies.
AT&T Completes Goal to Bring Thousands of Outsourced Jobs Back to U.S.
The company has met its goal of bringing back on shore and in-house more than 3,000 jobs that previously had been outsourced by BellSouth outside the U.S., before the end of 2008. The bulk of these jobs are now located in broadband support centers in North Carolina, Louisiana, Alabama, Florida, and Kentucky, with most of the others scattered across states in the Southeast. Separately, the company is more than halfway toward its goal of bringing back another 2,000 outsourced jobs in Indiana, Texas, Nevada, Michigan, and Arkansas. Most of the jobs provide support for AT&T’s wired broadband customers.
"We expect to complete this ambitious 5,000 job in-sourcing initiative by this summer, less than three years after the program was announced," said Bill Blase, senior executive vice president of Human Resources for AT&T. "These are good jobs with good wages and benefits, and we are delighted to have them back in-house and on shore."
AT&T and CWA Create Domestic Jobs for Americans
Blase added, "We applaud our union partners in the Communications Workers of America (CWA) who worked with us to create competitive cost structures that allow us to meet the demands of this competitive market while still providing good domestic jobs."
Even in the current difficult economy, the company continues to add jobs in parts of the business that are growing, such as wireless, video, and broadband.
