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Verizon Business Helps Customers Use IP Connections

October 16, 2008

By Jennifer Hull

Verizon Business is helping companies make the most of corporate Internet protocol (IP) networks. IP enables businesses and government agencies to converge voice and data into a streamlined network environment, delivering both cost benefits and capabilities that can help companies transform their business operations. Verizon Business offers the following tips:

Make Telework Seamless with Verizon IP

Establishing secure connections between an IP network, a VPN (virtual private network), and a public IP network can be a great strategy to extend the reach of an organization's private IP network to employees on the move. By using an IP VPN, employees can turn work from something that's done in a given physical location into an activity that can happen anywhere, using the Internet to securely connect anytime to an organization's corporate resources.

Verizon IP Creates a Culture of Collaboration

Make every IP endpoint matter by providing workers with advanced collaboration tools, including Web conferencing and high-definition video conferencing, to enhance productivity, trim travel budgets, and reduce a company's carbon footprint.

Become an E-tailer, Even if You're Not a Traditional Retailer with Verizon IP


In today's global economy, businesses can open an electronic storefront as an additional sales channel that is always open for their customers. Internet e-tailing can help companies be more responsive to their customers - both for when and how they want to conduct business. This strategy often contributes directly to an organization's bottom line as well - both in revenue gains and cost efficiencies.

Verizon IP and Home-Based Customer Service

Businesses are increasingly seeing clear benefits from allowing customer contact agents to work beyond the four walls of a designated contact center. To effectively implement this new model, organizations are making the most of their VoIP infrastructure to create virtual contact center communications platforms. Customer contact agents can conduct business from any location, requiring only a PC, a high-speed Internet connection and a phone. As a result, companies have new opportunities to reduce facilities costs while also creating a dispersed workforce that can be easily and quickly adjusted, as needed, to respond to business events. A flexible VoIP platform also provides business continuity benefits, as well as a healthy work/life balance to attract high-quality professionals - wherever they may be physically located.

For more IP tips from Verizon Business visit www.verizonbusiness.com.