Broadband Subscriber Benefits

Benefits of Broadband Internet

Members enjoy the fastest speeds in broadband Internet with High Speed Online services.  Normal packages run at 5 Mbps downstream which is fast enough for streaming video, music, gaming and more.  That is a lot of time saved when you add up your time spent paying bills, shopping, doing research, planning vacations, sharing photos, playing games, and checking e-mail online.

Broadband Internet members also have the option of upgrading to the premium service, which offers speeds up to 8 Mbps - for those who really want to pick up the pace.

Customer Support is also top notch with Broadband Internet services. They offer their members 24 hours a day, seven days a week customer service, to ensure that you are never struggling with your connection.  All you have to do is click on the help icon on your screen while you are logged into your account to ask questions through a chat room, e-mail, or a telephone call - depending on your preference.

Features of Broadband Internet

Broadband Internet members enjoy a wealth of features through their broadband Internet service.

• “Always On” Connection: No need to connect or disconnect every time you want to use the Internet.
• Broadband Messenger: For instant messaging with your friends on Broadband, Aol, CompuServe and Netscape.
• Photo Sharing: Provides easy ways to send and receive photos and videos.
• Media Downloads: The fastest ways to download music, videos and animation can be reached through Broadband.
• Informative Content: News, sports, entertainment, travel, shopping, games and more is easy to find through Broadband.
• Email: Multiple email accounts available to High Speed Broadband Internet Online members.
• Web Space: Store and post information, such as school projects and resumes on your own home page through Broadband.
• Security Features: Anti-spam, anti-virus, firewall, and parental controls, including upgrades are available free of charge to Broadband members.

Additional Member Benefits: Access to Other Services

Broadband offers its members free or reduced prices on some of the most popular website subscriptions available on the Web. These news and entertainment services include: CNN NewsPass, Audible, Planeta, and NASCAR.com TrackPass.

*If you have customer service questions regarding your High Speed Broadband service, please contact Time Warner Cable directly.